What is the design process like?
After we get to know each other we will ask you a lot of questions about your business. With all the gathered information, we will do a competitors research and start working on the first mockups. During the process we will be in touch on a regular basis and you’ll have full access to the work in progress website.
What projects do you take on?
We put a lot of attention to detail in our work and therefor we can only work on a certain amount of projects per Year. We select them based on a few important things, like for instance: Are we a good match to work together, the amount of work, the timeline and the budget.
How much does it cost?
How much a project costs really depends on how much work and time goes into the project. We take many things into consideration when providing a quote. The best way to get a honest quote, is to submit the website quotation form and tell us what your budget is.
Will my new website be SEO ready?
Every new website we create will be optimized for SEO. The website will then be indexed by all major search engines. This is called basic SEO and does not include in dept monitoring and monthly tweaking.
Does your work include warranty?
We take pride in our work and therefor we include 1 Year warranty. The warranty period starts after launching the website. Our warranty covers fixing all errors in the final product as delivered by us on the launch date. Fixing errors due to third party or customer modifications is not covered.
Help, I am on a budget
No worries, we can work within almost any budget. We can also discuss interest free payment plans if you need help with a big project, but currently don’t have access to the funds to pay for it in one go. Talk to us, we’re pretty friendly and don’t try to push or oversell.
What work is not included?
Not Included in our website maintenance packages is all layout changes, a website makeover and creating a new website. This work will be covered by our web design and e-commerce services.
Is maintenance limited to one project?
Work hours are based on time, not on a project, so it is possible to use the maintenance package for multiple domains. The only requirement is that there will be one contact person dealing with the support requests.
Does this apply only for your existing customers?
Absolutely not; We will be happy to help you out, even if the website is not made by us. Actually, we have some clients that only require website maintenance because they weren’t happy with their previous developer.
Help, I am on a budget
No worries, we can work within almost any budget. We can also discuss interest free payment plans if you need help with a big project, but currently don’t have access to the funds to pay for it in one go. Talk to us, we’re pretty friendly and don’t try to push or oversell.
Will my new website be SEO ready?
Every new website we create will be optimized for SEO. The website will then be indexed by all major search engines. This is called basic SEO and does not include in dept monitoring and monthly tweaking.
When will we see the results?
Some keywords might take longer than others, the first results will be visible anywhere between a week and a month. Full results start to kick in after 5 months to a year, depending on the keywords, competition, website credibility and several other factors.
How do we get the results?
Once every month we will send you a zip file with a complete report of your site statistics. You’ll know exactly which keyword(s) were used by your visitors and what device/browser they use. Reports are in PDF and Excel format. We will also setup Google Analytics for your business, so you’ll have full access to the website statistics.
Do I have a say in the looks of my website?
Absolutely! We will create a website based on your requirements. It is no different from ordering a website package elsewhere or with us.
Will I be able to update the content of my website?
Your website will be build in WordPress. This means that you will have full control over the content of your website.
What website maintenance is included?
Our rental packages include CMS software updates (including plugins), creating daily backups of your website and provide you with email support.
What SEO (Search Engine Optimization) is included?
Our basic plan includes making your website ready for organic SEO: creating image alt text and header tags, optimize the SEO titles, the meta description and focus keywords. We also create business accounts with Google and Bing. Our other plans include everything from our basic plan, plus creating meta’s for your social media channels, monthly SEO tweaking and reports.
Can you add social media buttons to my website?
We will add buttons and/or links to the social media channels you provide.
What about website backups?
Automatic daily backups are included and once a month we also create a manual backup of both your website and database.
Will my website work in all web browsers and devices?
Your website will be optimized to work in all modern web browsers and devices. We will create a responsive website.
Can you tell me a little bit more about hosting?
Sure:
Your website will be hosted in California, USA on a CloudLinux with Litespeed Enterprise web server. Your monthly bandwidth is 20gb (which is more than sufficient for most medium to larger websites) and our e-commerce rental plan also includes a free SSL certificate.
What if I need support?
For all inquiries, there’s one point of contact. From web design to web hosting, we will answer all your questions in a timely manner. There’s no waiting list or receptionist getting in your way. Feel free to call or email the owner, Noud, personally at any time.
Still got questions?
Don’t hesitate to contact us. We are here to help!
When will we see the results?
in general, the results of social media marketing will be faster than SEO. Within a week to a month you’ll start to see the results, but to keep the results you have to maintain the content and engage with your customers.
What social networks can you advice?
That really depends on what kind of business you’re running. If you’re running a B2C you might want to use Twitter, Facebook and Pinterest. With a B2B I can advice a LinkedIn and Twitter account. If your business is posting video’s, you want Youtube.
I am confused, why do we need this?
There is no better marketing than word of mouth. That’s basically what social media marketing is. Engage with your customers, create brand loyalty and trust. When targeting the right social media channels, it is a very effective way of engaging with your (new) customers.